Frequently Asked Questions
Everything you need to know about shopping with Amazon Flex.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days depending on your location.
What is your return policy for fashion items?
We offer a 30-day return policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a full refund.
How do I find the right size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our size chart as fit can vary between different brands.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Can I track my package in real-time?
Yes, once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
Are the materials used in your clothing sustainable?
We are committed to ethical fashion. Look for the 'Eco-Friendly' badge on our product pages to find items made from organic cotton, recycled polyester, and sustainable dyes.